Since the founding of Good Leadership, the rigor in how we improve teams comes from consistency in our approach. The decision to repeat certain techniques over and over again uncovers patterns that provide teachable moments. The approach is an investigation into the “relational capital” of a team, as well as the “structural integrity.”
Relational capital is about the sense of sincerity—the care and concern leaders have for one another. That helps with accountability. Structural integrity is how well the team is set up to succeed—clarity of goals and roles so the team can build plans and solve problems together. That helps with engagement and commitment.
Great results come from teams who create and maintain an equal mix of relational capital and structural integrity in how they work together. We call this The Epoxy Theory.
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